COMPLIANCE

MULGRAVE COUNTRY CLUB'S CODE OF CONDUCT

Members shall conduct themselves in an orderly manner at all times whilst on the premises.

Any conduct deemed unacceptable may result in suspension or loss of membership 

 

UNACCEPTABLE CONDUCT

Foul or abusive language.

Menacing behaviour towards other members, guests or staff.

Refusal to leave the premises when legally requested or, having done so, attempt to re-enter.

Over indulgence of alcohol (Staff has the right to refuse service to a member or guest according to the ‘Responsible Service of Alcohol’ guidelines).

 

MEMBERS RESPONSIBILITIES

A member is responsible for the behaviour of any guest he/she may bring onto the premises.

A member will be held responsible for any damage to club property by themselves, their guests or children thereof.

Children in the Bistro must be supervised by a member or guest at all times.

RESPONSIBLE GAMBLING

It is our aim that all our customers that wish to partake in gambling do so responsibly. We understand and acknowledge that problem gambling is a serious issue, and we aim to help people affected by problem gambling, to make better decisions regarding their gambling habits, while at our venue.

 

Our staff adhere to the Responsible Gambling Code of Conduct and we make the Code available to patrons by displaying it clearly in the gaming room, Rules and regulations pertaining to the safe and responsible playing of electronic gaming machines, payment of winnings policies, self-exclusion programs, and Gambler’s Help support group contact details are clearly signed throughout the Club.

 
OUR CODE

 

We are committed to the wellbeing of its patrons, employees and the wider community in which it operates.

 

We strive to deliver all its services in a responsible and sustainable manner providing the means for our patrons to have informed choices and to exercise a rational and sensible informed choice based on their personal and individual circumstances.

 

Click to view our code in English or other major community languages.

Alfresco terrace
TAB ASSIST

Responsible Gambling means betting for pleasure and entertainment and being fully aware of the associated risks. Gambling with TAB should be an enjoyable leisure activity and not seen as a way to earn an income.

 

While an individual’s decision to gamble is a personal choice, it is our goal to give you information and resources so you can make informed decisions that can help to manage your gambling without causing harm to yourself or others.

 

Help is available for those who feel they may need assistance in managing their gambling or for others who may be adversely affected by gambling.

 

Tabcorp Wagering (VIC) Pty Ltd – Click – Responsible Gambling Code of Conduct